777Crypto Bet Casino: long verification, now not paying out $1,800

I am not part of the finance. I am guessing tomorrow the markets will be better to execute the swap so we don’t lose value by swaping more valuable asset. Bare in mind you will receive your winnings. I gurantee you.
Your case takes longer as the team needed to review each fo your rounds.
to ensure that the gaming providers executed everything correctly.

Anyway, I’m waiting.

Their representative wrote, says they’ll pay today, since the market is in their favor.

Anyway, I’m waiting

They didn’t pay the winnings again, and went silent again🫤, what kind of people are they .

They don’t answer anything, now they don’t react at all, requests are still being processed, looks like my won cash cried.☹️

I wrote to them today, they’re silent, probably reading, looks like a scam.

Comrade Lenin, I see you extended, the complaint, did any info from the casino come to you, they haven’t been answering me , since last week.

They started carrying on again, wrote to send passport, a selfie, some code they sent, with hieroglyphs, that also needs to be sent, said a bank statement from the bank with a stamp, showing my address and my full name, that’s no longer good for them, they need a utility bill receipt that I had already sent earlier.

I sent them all that by e‑mail, as far as I understand they didn’t answer me for 6 days because they couldn’t think of anything else to nitpick. This isn’t a crypto casino, it’s a scripted Azino.

I messaged them today, they replied but not immediately, the answer was the same as the day before yesterday – passport, selfie, a code with hieroglyphs, and a utility bill receipt

I told the operator that I already sent all that on Wednesday.

He writes back asking where I sent it, I replied that I sent it to the email address that was in the message, he went quiet again, (looks like they don’t check that inbox at all)

I asked the operator where Bob is, I got the impression that he’s their main guy for the “plates”, (since after his guarantees I got the very first payment of 11.6LTC, back at the very start of our communication), the operator said he’s not here (on vacation), but the info about my documents has been passed on to him. I don’t understand anything, what kind of people they are, one thing I did understand: they don’t have money. (for me)😡

Today I messaged them again, they say they haven’t received anything, and ask me to resend to the same email I already sent everything to, they are scammers and liars, I already sent everything last week., and they’re blatantly lying to me that they didn’t receive anything

In their chat you can’t send a photo, I wanted to show them a screenshot, and as for the photo, either they are blatantly lying or the photo ends up in the spam folder. And I also noticed this: as soon as the complaint gets close to being closed, they start making excuses, saying something did not come through, or something else, even though everything was sent to them. As soon as the complaint gets prolonged, you can’t get a message through to them, they don’t reply to anything.

Just got a reply, they didn’t like my selfie, say I’m manipulating it, like it’s not me, I asked them to explain in more detail, they don’t answer, they ask me to send it again (nonsense), I’ll send it within an hour, to them, and what’s most interesting, the ones I sent earlier and the one from yesterday had the same email – back then they didn’t get through, yesterday’s did. They’re blatantly lying.

I sent a selfie with my passport again, they’ll probably come up with something again

I wrote to them yesterday, asked, the photos arrived, they replied that they did, they’re reviewing them, they asked if I had any other questions, I asked how long they’d be reviewing them, I still didn’t get an answer, today I wrote to them again, they’re also ignoring me, silent.

Over the past week they replied once that they’re considering it, and then silence.

All week the casino still hasn’t gotten back in touch, they don’t even read messages, even though they’re online.

The casino is ignoring me, not answering anything at all, I write to them every day, do you have any info from them regarding my complaint?

Today they replied for the first time in several weeks and wrote the following. Maybe you can clarify what they mean, since they didn’t reply again afterward.

We are resolving issue with the bonus engine which have occured and revalidating all of the bet slip payouts so the staff has been busy. I believe it’s your account up to check next. If all good payout will be paid fully if there some issues a recalculation will be made. I believe it was okay with your account but I will get confirmation this week. We are very sorry for. this delay.

These , (kind people), seem to have blocked me, I can’t log into my account today , although yesterday it still worked, and , since November 19 , they haven’t replied.looks like my money cried😭😭😭

Updated my password, logged in, don’t know , for long or not.

Hello, does the casino even respond to you at all? They’re totally ignoring me, the last reply I got was on November 19.

138338 2023-11-18 14:06:22 transactions.type.BONUS_CORRECTION Payments – Success -1.85745655 -1.84023259

I checked the history, they deducted almost 2 LTC for some reason, I wrote to them , but they don’t reply to me, not at all.

I tried to open the transaction history to check withdrawals but it gives me an error, even though I can view deposits and my bet history

Looks like the casino after all decided to stiff me on the payout 🤔 , 4 months have passed

I sent a selfie with my passport and a piece of paper, and a photo of the old passport details too, I found a request from 18.10.2023 for a selfie with the passport, a piece of paper and hieroglyphs, I sent them all that on 23.10.2023, they replied that they hadn’t received anything, , then I resent it, they replied that the documents were being processed, then they were talking about some kind of engine, and from 19.11.2023 they just ignored me, then today exactly 4 months after the win, they’re asking for the documents again, it all seems kind of strange.

I’ll add that the passport issue was resolved even before filing the complaint here, and there was even a payout – in the end, from the moment of filing until the first response you published today, three and a half months passed, and the passport question popped up again (they need it, as I understand, in English). But considering that during the first two months they were making up excuses not to pay, asking for scraps of paper, checking bets, checking bonus credits, and then for two months they simply ignored me, bad thoughts creep in. On the one hand it doesn’t seem like a total scam, since $750 was paid out and the remaining funds are pending withdrawal and can’t be canceled or gambled away, but at the same time there’s no communication, no service. Although when I filed the complaint I literally immediately received a notification that I’d have to wait 48-72 hours, and in the end they can’t solve this little problem in 4 months.

I’ve been messaging them for a couple of days about the payout, and they’re silent. They said back in October that everything was ok with verification, that they’d pay me, but in the end, four months passed and it’s the same story again – what they were doing for four months is totally unclear.

Hi, the manager hasn’t replied to you, how is the process going now? Nobody is answering me.

Hello, manager , haven’t gotten in touch with you?

I logged into my account and a “cancel withdrawal” feature appeared – it wasn’t there before. I hit cancel, the funds returned to my balance, but the balance had already been adjusted to 1.8 LTC, which they had previously (back in November) deducted after checking bets and had disappeared. Available to withdraw became 27.81 LTC. Anyway, I submitted it for withdrawal – maybe they’ll send it 😂, chances are of course zero, but I hope there’s at least a gram of decency left in them, otherwise it’s been 5 months minus a few days.
We have received your request for a withdrawal from your account with 777 Crypto in the amount of 27.81 LTC.
We want to assure you that your request is being handled with utmost importance and care.

Your withdrawal request has been sent to our Finance Department for verification and processing. Please note that all withdrawals go through a thorough review process to ensure that all transactions are legitimate and authorized.

We appreciate your patience during this process and we will send you an email notification as soon as your withdrawal request has been executed. Please be advised that the processing time for withdrawals may vary depending on the volume of requests and other factors beyond our control.

Thank you for choosing 777 Crypto as your preferred cryptocurrency betting platform.

Best regards,

777 Crypto Support Team

Hello, the casino still hasn’t gotten in touch, I write to them but they don’t reply, they just spam my email with ads.

I tried to log into the site, a little notice pops up saying they don’t accept players from Russia🤣, now only via VPN, I managed to get into my account.

Yesterday I wrote to them, asked them to explain the reason why they don’t pay, objective, subjective, the operator joined the conversation, asked for my email, account number, then when it came to the most important question I typed and typed, the dots kept running, but it never got to the words I had written, he bailed. In short, I knocked on a closed door, with my forehead, me, as usual.

Today I tried to log into my account, it says the account is disabled, so they screwed me out of the payout.

Hello, Manager still hasn’t gotten in touch with you?

Hello, any news from them , none at all? The manager still hasn’t gotten in touch?

Good afternoon, any news from them?