7k Casino: help with verification in the casino, my photos have been rejected 7 times and they won't pay out $1,600.27
Reason
Verification issues
Amount
$1605.27
Author
MaLoSolNiy00
Status
Rejected
Date
4/15/24, 11:35 AM
Complaint from MaLoSolNiy00 to 7k Casino dated 4/15/24
MaLoSolNiy00
Can’t pass verification at 7k casino
They’ve rejected it 7 times already, it’s some kind of mockery
and support won’t say which photo they’re rejecting the verification for
Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint. Casino Complaint
Discussion process (5)
Casino Complaint
Complaint statistics against 7k Casino
Solved problems
469 from 471
Percentage solved
99.6 %
Avg complaint life time
7.4 дн.
Avg claim amount
$1227.3
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 15, 2024 at 8:35 AM |
| Last revision | April 16, 2024 at 3:24 PM |
| Views | 183 |
Casino Complaint
Complaint Author
| Parameters | 7k Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
MaLoSolNiy00
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Good afternoon, please send the photo with your documents and cards in your hands again (do not crop the head)
Here are a few more tips based on your previous photos:
– You and your passport must be fully in the frame, do not crop the head or the passport details
– The passport details must be sharp and easily readable, the passport should not have glare (we also use neural networks in our work, not everything a person can read can be read by a machine, so it’s very important that all text is clear)
– Do not cover parts of your face with the passport, your cheeks, chin, and the top of your head should be visible and in the frame
Published: April 15, 2024
got it, thanks for the advice
Published: April 16, 2024
We can see that you used the balance in the game, and also that we haven’t received any new documents from you since 14.04.24
Could you tell us, would you like to complete the verification process for your future games?
The player lost the balance. Complaint closed