Cat Casino: repeatedly asked support to block my account and they refuse
Reason
Violation of casino rules
Amount
$1
Author
bulraty1
Status
Resolved
Date
4/11/24, 9:50 AM
Complaint from bulraty1 to CatCasino dated 4/11/24
bulraty1
I’ve written to this casino’s support many times asking them to block my account because of gambling addiction.
Constant excuses that a manager will contact me and so on. They don’t even have current contact details for me. I’ve written many times that they won’t get through to me by phone.
They don’t block the account. I’ve asked many times.
This is the only casino I know (and I know quite a few) that treats players like this.
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Violation of casino rules
Total complaints: 667
Resolved
Total complaints: 13125
Coverage
Views: 191
Casino Complaint
Discussion process (4)
Casino Complaint
Complaint statistics against CatCasino
Solved problems
240 from 240
Percentage solved
100 %
Avg complaint life time
8.1 дн.
Avg claim amount
$1590.8
Casino Complaint
Claims against CatCasino
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 11, 2024 at 6:50 AM |
| Last revision | April 11, 2024 at 2:38 PM |
| Views | 191 |
Casino Complaint
Complaint Author
| Parameters | CatCasino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
bulraty1
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello
As we can see, the request regarding the account suspension was forwarded to your personal manager and was successfully handled; at the moment your account has been suspended for the reason – gambling addiction.
Account has been blocked
Complaint resolved