Daddy Casino: won using a code in baccarat, part of the balance was paid out, the rest was deducted as 140,000 RUB

Daddy Casino: won using a code in baccarat, part of the balance was paid out, the rest was deducted as 140,000 RUB

Rejected
Disputed casino
Reason
Violation of casino rules
Amount
$1600
Author
inzilya2006
Status
Rejected
Date
3/21/24, 6:19 PM
Details Discussion Statistics Others Author

Complaint from inzilya2006 to Daddy Casino dated 3/21/24

inzilya2006
inzilya2006

I activated a promo code. I played it through, the balance became 3k. From that I pushed it up to 210k in baccarat, I put in a withdrawal for 60k, they approved it. Then I once again raised it to 200k from 150k. I put in a withdrawal for 60k, they approved it, and when I put in the next withdrawal for 60k they cancel it and confiscate the final balance of 140k, allegedly for violating the rules.

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Violation of casino rules Total complaints: 667
Rejected Total complaints: 6081
Coverage Views: 988
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint sent to the casino

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avatar-42982
Representative
Rank
5
Reputation
57
Publications
238
Subscribers
0
Registration
Aug 22, 2023

Hello.

The Security Department reviewed your account and a violation of the project’s rules was discovered, namely abuse. For this reason the winnings were annulled.
You can read more about the rule under which your winnings were deducted in the “Rules and Terms for Bonuses” section, clause 18.

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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

From the provided information, the player does indeed fall under the clause for abuse.
The player had 3 no-deposit bonuses from the streamer activated on March 21, and earlier on March 11 there was also a streamer code.
At the same time, the player had no deposits in the casino at all.
This is exactly an abuse-exploitation of bonuses.
Undoubtedly – the complaint is denied

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Casino Complaint

Complaint statistics against Daddy Casino

Solved problems
90 from 90
Percentage solved
100 %
Avg complaint life time
4.8 дн.
Avg claim amount
$658.4
Casino Complaint

Claims against Daddy Casino

Rejected
Daddy Casino
Daddy Casino
Payout delay
Claim Amount:
$612
4 weeks ago
Daddy casino have not processed withdrawals since 19.09. The transaction is listed as new. At first they asked for a ver [...]
Resolved
Daddy Casino
Daddy Casino
Payout delay
Claim Amount:
$740
4 weeks ago
Good afternoon. I won a bit of money and requested a withdrawal. I waited about 30 minutes - they canceled it, then I we [...]
Resolved
Daddy Casino
Daddy Casino
Canceled payout
Claim Amount:
$23
4 weeks ago
I made a deposit from a crypto wallet through Gram, tried to make a withdrawal to a crypto wallet, but there is no such [...]
Resolved
Daddy Casino
Daddy Casino
Payout delay
Claim Amount:
$843
2 months ago
Hello! I have been playing at Daddy casino for 3-4 years already. I passed verification a long time ago - there were pro [...]
Rejected
Daddy Casino
Daddy Casino
Deposit not credited
Claim Amount:
$20
3 months ago
I made a deposit 2 times, and not once did the money get credited to my game account, ID: 3108700120, customer support c [...]
Resolved
Daddy Casino
Daddy Casino
Payout delay
Claim Amount:
$350
3 months ago
Good afternoon, on 30.06, from the account whose login ,a withdrawal was made on 30.06 at 15:47:52 for the amount of 262 [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added March 21, 2024 at 3:19 PM
Last revision March 26, 2024 at 12:58 PM
Views 988
Casino Complaint

Complaint Author

Parameters Daddy Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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