Dragon Money Casino: withdrawal request marked as completed but 46,000 RUB never arrived

Dragon Money Casino: withdrawal request marked as completed but 46,000 RUB never arrived

Resolved
Disputed casino
Reason
Payout delay
Amount
$500
Author
Blak_day1
Status
Resolved
Date
4/15/24, 12:09 PM
Details Discussion Statistics Others Author

Complaint from Blak_day1 to Dragon Money Casino dated 4/15/24

Blak_day1
Blak_day1

Hello, I made a withdrawal for 46000, the status shows completed, but the funds didn’t arrive, I wrote to support, they told me to send the statement, I sent it, after that they said wait and that’s it. Then only ignoring and nobody answers

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Payout delay Total complaints: 5762
Resolved Total complaints: 13125
Coverage Views: 297
Casino Complaint

Discussion process (4)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint sent to the casino

0  
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Rank
7
Reputation
225
Publications
949
Subscribers
0
Registration
Jun 23, 2022

“Good afternoon!

Please write your account ID number, we will try to help resolve the issue.

If you have any questions or need assistance, feel free to contact our support team via the chat on the site in the “”Help”” tab or by email at support( @ )drgn( . )casino. We are always happy to help.

Regards,
DragonMoney Team”

0  
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Rank
7
Reputation
225
Publications
949
Subscribers
0
Registration
Jun 23, 2022

Good day!

According to our records, the withdrawal was canceled and the funds were returned to your gaming balance.

If you have any questions or need assistance, feel free to contact our support team via the website chat or by email. We are always happy to help.

Regards,
The DragonMoney Team

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint resolved

0  
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Casino Complaint

Complaint statistics against Dragon Money Casino

Solved problems
153 from 244
Percentage solved
62.7 %
Avg complaint life time
21.7 дн.
Avg claim amount
$2344.5
Casino Complaint

Claims against Dragon Money Casino

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Casino Complaint

Publication details

Parameters Posted on our site
Date added April 15, 2024 at 9:09 AM
Last revision April 22, 2024 at 4:02 PM
Views 297
Casino Complaint

Complaint Author

Parameters Dragon Money Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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