Fresh Casino: since 13.04.2024 they have been delaying my 260 USD payout

Fresh Casino: since 13.04.2024 they have been delaying my 260 USD payout

Resolved
Disputed casino
Reason
Payout delay
Amount
$260
Author
Andrey_777
Status
Resolved
Date
4/15/24, 2:18 PM
Details Discussion Statistics Others Author

Complaint from Andrey_777 to Fresh Casino dated 4/15/24

Andrey_777
Andrey_777

Fresh Casino is dragging out the payout. Same thing as at Easy Casino, previous complaint. I put in a withdrawal, they say 24 hours then 5 days and then it’s unknown. I don’t want to wait months for a payout, I’m filing a complaint in advance. I won’t play anymore across the whole Royals network under these conditions. You lose about ten deposits, win once and there’s no money and when it will be is unknown, maybe the Royals network no longer pays out, since this started happening en masse, suspicious.

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Payout delay Total complaints: 5762
Resolved Total complaints: 13125
Coverage Views: 219
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

The complaint has been sent to the casino

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avatar-41939
Complaint Author
Rank
9
Reputation
504
Publications
2 777
Subscribers
9
Registration
Jun 23, 2023

Fresh canceled the request and paid out with a new one in 2 minutes. Easy apparently doesn’t cancel – they’ll probably drag it out until the 5th day and then cancel. Thanks to Lenin this complaint can be closed.

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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against Fresh Casino

Solved problems
75 from 77
Percentage solved
97.4 %
Avg complaint life time
8.8 дн.
Avg claim amount
$406.6
Casino Complaint

Claims against Fresh Casino

Closing
Fresh Casino
Fresh Casino
Payout delay
Claim Amount:
$340
2 months ago
Why was the complaint closed? Here is rule 8.13.4. It says in black and white: a sports bet, when the wagering requirem [...]
Resolved
Fresh Casino
Fresh Casino
Payout delay
Claim Amount:
$340
2 months ago
I registered at this casino. Deposited 200 bucks. Made 1 bet on Severstal hockey. The bet hit, and my balance went up to [...]
Resolved
Fresh Casino
Fresh Casino
Deposit not credited
Claim Amount:
$55
2 months ago
On 12.08.2026 at 19:30, I made a deposit of 2600 through SberPay. The deposit was not credited, although the payment wen [...]
Rejected
Fresh Casino
Fresh Casino
Account suspension
Claim Amount:
n/a
3 months ago
Fresh Casino blocked my account after I passed verification, claiming that there had been violations on another one of t [...]
Resolved
Fresh Casino
Fresh Casino
Payout delay
Claim Amount:
$1083
3 months ago
Hello. I played with them on crypto, passed verification, then video verification more than a week ago, my account is st [...]
Rejected
Fresh Casino
Fresh Casino
Account suspension
Claim Amount:
$1000
4 months ago
Fresh casino blocked my account when I tried to withdraw 60,000 rubles, I wrote to them by email, they replied that no s [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added April 15, 2024 at 11:18 AM
Last revision April 16, 2024 at 6:20 AM
Views 219
Casino Complaint

Complaint Author

Parameters Fresh Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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