Gama Casino: total deposits 8,500 RUB, yet I never received the loot box
Status
Resolved
Date
4/15/24, 1:51 PM
Complaint from Inichipa45 to Gama Casino dated 4/15/24
Inichipa45
They didn’t credit the weekly lootbox, total deposits 8500, according to the rules the lootbox is credited from 6000
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Discussion process (6)
Casino Complaint
Complaint statistics against Gama Casino
Solved problems
138 from 138
Percentage solved
100 %
Avg complaint life time
7.6 дн.
Avg claim amount
$1435.2
Casino Complaint
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 15, 2024 at 10:51 AM |
| Last revision | April 22, 2024 at 4:01 PM |
| Views | 531 |
Casino Complaint
Complaint Author
| Parameters | Gama Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Inichipa45
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Complaint sent to the casino
Welcome.
A loot box is counted based on deposits made during the previous calendar week; if we’re talking about the loot box you wanted to receive on the 13th, you should have had deposits totaling at least 6,500 RUB for the period from 01.04 to 07.04. In this situation you made top-ups totaling 8,500 RUB on 11.04, so you’ll be able to claim your loot box this Saturday, that is on 20.04.
Published: April 16, 2024
So how is that, it was always credited on Saturday – even if I, say, made deposits on Friday, the next day there was already a loot box. What are these new rules again? I don’t agree with this kind of crediting
How is this even, it was always credited on Saturday, even if I, say, made deposits on Friday, there would already be a lootbox the next day – what are these new rules again? I don’t agree with this kind of crediting
Unfortunately, these are the rules for awarding the loot box – at the moment it works exactly according to the logic we described in the answer above. The loot box will be available to you on 20.04.
Complaint closed