JVSpin Partners: product manager not responding and won't let me withdraw $204

JVSpin Partners: product manager not responding and won't let me withdraw $204

Resolved
Disputed casino
Reason
Software fairness
Amount
$204
Author
ivashka94
Status
Resolved
Date
4/2/24, 11:57 AM
Details Discussion Statistics Others Author

Complaint from ivashka94 to JVSpinBet Casino dated 4/2/24

ivashka94
ivashka94

Hello, here’s the situation: I have an account in the affiliate program, I did it a little, then I went to serve in the military and stopped working on it! I came back, logged into the account and there is $204 available for withdrawal, but when I registered I didn’t specify a payment method! For withdrawal! And my manager no longer works there! I wrote to the contacts in the affiliate program on Telegram, explained the problem that I need to add a payment method! They asked for my ID, I gave it, they said they’d check it in the morning and that was it – after that they ignore messages and don’t reply! Neither on Telegram nor by email – they never answered by email at all! The amount isn’t big! But still! What should I do?

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Resolved Total complaints: 13125
Software fairness Total complaints: 254
Coverage Views: 558
Casino Complaint

Discussion process (12)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Actually we don’t deal with complaints about affiliate programs, this one was sent to the manager to pass you the contact

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

The manager wrote to me, everything is done! The complaint can be closed with status resolved. Thank you.

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

It seems they deleted my account altogether – today I already can’t log in, it says “incorrect login or password”, even though it was saved in the app!

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

The casino manager will reply to you soon.

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

We’re waiting but it’s hard to believe .

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

Where should I file a complaint , to the licensee ? Maybe they’ll have an effect )

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

Or “letsknzinar”, whatever is correct.

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

Haha, looks like they don’t care about you either 🙂 Shame that jvspin ended up being a scam ) I thought it was the best project after a year of playing on it)

0  
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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

I understand you !well I hope something will work out! That they’d give me either a new manager , or let me edit the profile myself .

0  
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avatar-30975
Representative
Rank
5
Reputation
48
Publications
164
Subscribers
1
Registration
Mar 17, 2022

Good afternoon!
According to my information a manager has contacted you and the problem has been resolved.
Can we close the issue?

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avatar-54263
Complaint Author
Rank
3
Reputation
18
Publications
35
Subscribers
0
Registration
Apr 1, 2024

Yes, I already mentioned above that the issue is resolved – the complaint can be closed with status “resolved”.

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint resolved

0  
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Casino Complaint

Complaint statistics against JVSpinBet Casino

Solved problems
66 from 70
Percentage solved
94.3 %
Avg complaint life time
8 дн.
Avg claim amount
$351
Casino Complaint

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Publication details

Parameters Posted on our site
Date added April 2, 2024 at 8:57 AM
Last revision April 9, 2024 at 1:39 PM
Views 558
Casino Complaint

Complaint Author

Parameters JVSpinBet Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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