LeonBets Casino: haven’t been able to verify me for 2 weeks
Complaint from SoloV66 to Leon Bets Casino dated 4/12/24
I’ve been playing at Leon.com casino for several years, I passed verification long ago, a few weeks ago I got a bonus which I successfully wagered and requested a withdrawal, but they asked me for re-verification. They verify through Sumsub, and as many know Sumsub bans a lot of people without stating reasons and I have never once been able to verify through that service on other sites. Immediately after the failed attempt I wrote to support, and for TWO weeks now they’ve been feeding me promises and can’t verify me. I think this is horrible behavior for such a big casino as Leon – what’s the problem with verifying me themselves and requesting the documents? It’s my account and I’m ready to provide everything
I’ve played with them for several years and always had only positive impressions, but what is happening now is simply unacceptable
Discussion process (3)
Complaint statistics against Leon Bets Casino
Claims against Leon Bets Casino
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 12, 2024 at 6:27 AM |
| Last revision | April 15, 2024 at 7:58 AM |
| Views | 804 |
Complaint Author
| Parameters | Leon Bets Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
SoloV66
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Complaint sent to the casino
Published: April 12, 2024
I don’t know if it’s a coincidence or not, but they verified (me/the account) 20 minutes after the complaint and successfully paid out
Complaint resolved