Loft Casino: delaying a payout of 18,000 RUB since 08.04.2024
Complaint from Olga52832 to Loft Casino dated 4/10/24
Good afternoon. Loft Casino has been delaying a withdrawal of 18,000 RUB since 08.04.2024. Verification is completed, withdrawal status “in progress”. Support says there are problems with the payment provider, that it’s not possible to withdraw in RUB right now, and recommends a crypto wallet (but I don’t have one and I am not going to create one). Feels like they’re scamming – for the second day they can’t say when the withdrawal will happen, and accordingly they don’t process it.
Discussion process (5)
Complaint statistics against Loft Casino
Claims against Loft Casino
Publication details
| Parameters | Posted on our site |
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| Date added | April 10, 2024 at 9:46 AM |
| Last revision | April 16, 2024 at 11:19 AM |
| Views | 822 |
Complaint Author
| Parameters | Loft Casino complaint prepared and published |
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| Complaint Author |
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| Fact-checked |
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You’re not being scammed, it’s true that everyone is having problems with card payouts right now and many players have already realized the need for a crypto wallet and withdraw there.
The complaint was filed against the platform
Published: April 16, 2024
They canceled the withdrawal. I cashed out to crypto, close the complaint
Problem solved
Published: April 11, 2024
Everything unchanged..
Published: April 10, 2024
How long will it take to fix the problem?
Complaint resolved