Loft Casino: delaying a payout of 18,000 RUB since 08.04.2024

Loft Casino: delaying a payout of 18,000 RUB since 08.04.2024

Resolved
Disputed casino
Reason
Payout delay
Amount
$180
Author
Olga52832
Status
Resolved
Date
4/10/24, 12:46 PM
Details Discussion Statistics Others Author

Complaint from Olga52832 to Loft Casino dated 4/10/24

Olga52832
Olga52832

Good afternoon. Loft Casino has been delaying a withdrawal of 18,000 RUB since 08.04.2024. Verification is completed, withdrawal status “in progress”. Support says there are problems with the payment provider, that it’s not possible to withdraw in RUB right now, and recommends a crypto wallet (but I don’t have one and I am not going to create one). Feels like they’re scamming – for the second day they can’t say when the withdrawal will happen, and accordingly they don’t process it.

Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint.
Payout delay Total complaints: 5762
Resolved Total complaints: 13125
Coverage Views: 822
Casino Complaint

Discussion process (5)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

You’re not being scammed, it’s true that everyone is having problems with card payouts right now and many players have already realized the need for a crypto wallet and withdraw there.
The complaint was filed against the platform

0  
Please wait...
avatar-54526
Complaint Author
Rank
4
Reputation
24
Publications
25
Subscribers
0
Registration
Apr 10, 2024

They canceled the withdrawal. I cashed out to crypto, close the complaint
Problem solved

0  
Please wait...
avatar-54526
Complaint Author
Rank
4
Reputation
24
Publications
25
Subscribers
0
Registration
Apr 10, 2024

Everything unchanged..

comment_319074comment_319074comment_319074comment_319074
0  
Please wait...
avatar-54526
Complaint Author
Rank
4
Reputation
24
Publications
25
Subscribers
0
Registration
Apr 10, 2024

How long will it take to fix the problem?

0  
Please wait...
avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint resolved

0  
Please wait...
Add your argument

This discussion is limited

You cannot participate in this discussion

Only the complainant, casino representative or administrators can participate in this arbitration. "Loft Casino: delaying a payout of 18,000 RUB since 08.04.2024"

Casino Complaint

Complaint statistics against Loft Casino

Solved problems
13 from 13
Percentage solved
100 %
Avg complaint life time
4.2 дн.
Avg claim amount
$260.3
Casino Complaint

Claims against Loft Casino

Resolved
Loft Casino
Loft Casino
Payouts
Claim Amount:
$30
2 years ago
Loft casino doesn't cash out money won from the no-deposit bonus, the casino has deposit methods in rubles but there are [...]
Rejected
Loft Casino
Loft Casino
Canceled payout
Claim Amount:
$21
2 years ago
Hello. An extremely unpleasant situation has developed with casino loft, which, without explanation and referring to an [...]
Resolved
Loft Casino
Loft Casino
Payout delay
Claim Amount:
$180
3 years ago
Good afternoon. Loft Casino has been delaying a withdrawal of 18,000 RUB since 08.04.2024. Verification is completed, wi [...]
Rejected
Loft Casino
Loft Casino
Payout delay
Claim Amount:
$151
3 years ago
they haven't paid 14,000 rubles to my card for over 5 days, they say they have technical problems and don't know , when [...]
Resolved
Loft Casino
Loft Casino
Payout delay
Claim Amount:
$120
3 years ago
Some problems. You could have said from the start that payouts to a card would take a week. I wouldn't have played at al [...]
Resolved
Loft Casino
Loft Casino
Violation of casino rules
Claim Amount:
$40
3 years ago
they're not withdrawing my funds to my card saying there are some currency problems with rubles, although the operator t [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added April 10, 2024 at 9:46 AM
Last revision April 16, 2024 at 11:19 AM
Views 822
Casino Complaint

Complaint Author

Parameters Loft Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
All rights reserved

All brands and trademarks mentioned on this page belong to their respective owners and are used for informational purposes only within the fair use terms.
4LUCK is an independent review portal and is not affiliated with, endorsed by, or operated by any of the brands described on this page.