Pin Up Casino: my 5,000 RUB deposit not credited since 03.04.2024
Reason
Deposit not credited
Amount
$50
Author
Sergo98
Status
Resolved
Date
4/17/24, 11:06 AM
Complaint from Sergo98 to Pin Up Casino dated 4/17/24
Sergo98
Hello, I made a deposit, messed up – instead of 2k I transferred 5k, on April 2, 2024 I immediately wrote to support and they created a ticket – TS-1080552… support says they can’t do anything about it except say “wait”, it’s been 2 weeks and it’s still unclear how long to wait, I hope for your help, thanks in advance
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Casino Complaint
Complaint statistics against Pin Up Casino
Solved problems
550 from 555
Percentage solved
99.1 %
Avg complaint life time
8.9 дн.
Avg claim amount
$3006.2
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 17, 2024 at 8:06 AM |
| Last revision | April 17, 2024 at 10:39 AM |
| Views | 143 |
Casino Complaint
Complaint Author
| Parameters | Pin Up Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Sergo98
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino
Hello
We can see that the specialists have already sorted everything out and manually credited the deposit today at 04:13:06 GMT+3.
Complaint resolved
We apologize, we found the account by email. Please tell us the exact time of the withdrawal that did not reach you, and send the card statement to the site operator from the moment the withdrawal request was created up to the current date so that we can submit a request to the payment provider.