Play Fortuna Casino: credited a laughable bonus of 12,751 RUB
Reason
Bonus not awarded
Amount
N/A
Author
Dmi-zlobin95
Status
Resolved
Date
3/18/24, 11:59 AM
Complaint from Dmi-zlobin95 to Play Fortuna casino dated 3/18/24
Dmi-zlobin95
Hello everyone ,this is the first birthday gift at this place so I’m new here, during this time I lost a substantial amount and as a result they credited me a tiny and you could say insulting birthday gift. 12751₽ ))) either the casino reconsiders the decision and adds the gift amount in real cash or it should just block the account without recovery because of its ridiculous bonus policy…
Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint. Casino Complaint
Discussion process (3)
Casino Complaint
Complaint statistics against Play Fortuna casino
Solved problems
469 from 470
Percentage solved
99.8 %
Avg complaint life time
94.5 ч.
Avg claim amount
$1518.7
Casino Complaint
Claims against Play Fortuna casino
Rejected
Play Fortuna casino
Hello, I have blocked my accounts in a large number of casinos because of gambling addiction, and during relapses I some [...]
Resolved
Play Fortuna casino
Good day. Once again I have to ask the site administration for help. Can't do without you. On September 10, 2026, I requ [...]
Rejected
Play Fortuna casino
Good afternoon. I am an active and loyal player at Play Fortuna. For my birthday, I was given a ridiculously laughable b [...]
Rejected
Play Fortuna casino
Hello, I have been playing at Play Fortuna casino for quite a long time, since 2017. But every year I am more and more s [...]
Resolved
Play Fortuna casino
I have been playing on Fortuna for about 9 years, and during that time I have lost more than $50,000.
For my birthday t [...]
Rejected
Play Fortuna casino
Good afternoon. I would like to reach out to the administration of my favorite casino, Play Fortuna. Today is another on [...]
Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 18, 2024 at 8:59 AM |
| Last revision | March 18, 2024 at 3:13 PM |
| Views | 246 |
Casino Complaint
Complaint Author
| Parameters | Play Fortuna casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Dmi-zlobin95
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
All rights reserved
All brands and trademarks mentioned on this page belong to their respective owners and are used for informational purposes only within the fair use terms.
4LUCK is an independent review portal and is not affiliated with, endorsed by, or operated by any of the brands described on this page.
Complaint sent to the casino
Hello.
This complaint has been resolved in favor of the player.
@Dmi-zlobin95, you have now been credited an additional birthday bonus of 20 000 RUB with no wagering.
Sincerely, Play Fortuna
Complaint resolved