Play Fortuna Casino: my 8,000 RUB withdrawal hasn't arrived since 28.03.2024
Reason
Payout delay
Amount
$85.78
Author
Malahana88
Status
Resolved
Date
4/1/24, 5:04 PM
Complaint from Malahana88 to Play Fortuna casino dated 4/1/24
Malahana88
Good afternoon, at the casino play fortuna I made a withdrawal of 8000 on 28.03.2024, the site says the request was processed successfully, but the money never arrived on my card. To my questions they answer that my requests are under review, I didn’t get an answer about when the money will come, they always arrived quickly before, I’ve withdrawn many times. I don’t understand what the problem is. All verifications are completed.
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Discussion process (4)
Casino Complaint
Complaint statistics against Play Fortuna casino
Solved problems
469 from 470
Percentage solved
99.8 %
Avg complaint life time
94.5 ч.
Avg claim amount
$1518.7
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 1, 2024 at 2:04 PM |
| Last revision | April 8, 2024 at 8:09 AM |
| Views | 235 |
Casino Complaint
Complaint Author
| Parameters | Play Fortuna casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Malahana88
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
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Complaint sent to the casino
Hello.
The complaint has been accepted for review.
Sincerely, Play fortuna
The payout was not successful; the player had 8,000 RUB restored to their gaming account dated 06.04.2024. Afterwards the player withdrew part of the funds and used part to play.
The complaint is no longer relevant.
Complaint resolved