Play Fortuna Casino: unable to withdraw $201 since 17.04.2024
Reason
Payout delay
Amount
$201
Author
DjonLock666
Status
Resolved
Date
4/18/24, 4:07 PM
Complaint from DjonLock666 to Play Fortuna casino dated 4/18/24
DjonLock666
Hello everyone, I ran into a problem where funds haven’t been withdrawn from my account for more than 15 hours, the request status is “Processing”, support says the problem is with the payment provider and doesn’t know when they’ll transfer the money. It’s the first time I’ve encountered this in many years, withdrawals from Play Fortuna usually took no more than 2-4 hours, and sometimes the money arrived almost instantly.
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Discussion process (7)
Casino Complaint
Complaint statistics against Play Fortuna casino
Solved problems
469 from 470
Percentage solved
99.8 %
Avg complaint life time
94.5 ч.
Avg claim amount
$1518.7
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 18, 2024 at 1:07 PM |
| Last revision | April 19, 2024 at 11:59 AM |
| Views | 303 |
Casino Complaint
Complaint Author
| Parameters | Play Fortuna casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
DjonLock666
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
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Complaint sent to the casino
Hello.
Your complaint has been accepted for review.
Regards, Play Fortuna
I’m curious, in practice how long it takes for such problems to be resolved. I looked into the site a bit and realized that these kinds of problems pop up periodically
I really hope the problem gets resolved today.
Today the problem still hasn’t been resolved, it’s now been two days. This is kind of not serious for a casino like this.
So guys, 25 hours passed, the withdrawal was made in full, you can close the thread. The problem solved itself.
Complaint resolved