PokerDom Casino: account blocked after withdrawing money twice over 2 months totaling $87

PokerDom Casino: account blocked after withdrawing money twice over 2 months totaling $87

Resolved
Disputed casino
Reason
Account suspension
Amount
$87
Author
ilyshqa54
Status
Resolved
Date
3/18/24, 2:35 PM
Details Discussion Statistics Others Author

Complaint from ilyshqa54 to PokerDom Casino dated 3/18/24

ilyshqa54
ilyshqa54

Hello, for the second time in 2 months my account is blocked when trying to withdraw funds, the account is almost 5 years old. The amount is 8,000 RUB. They write with the same templates, nothing new:

“Your account has been suspended pending an audit of gaming activity, based on the following rules: 7.15. “A Player Account may be temporarily suspended and/or closed for the purpose of conducting an audit of gaming activity without prior notice”.

An audit is a standard procedure to verify gaming activity, which is initiated by the Security Service.

Timeframes are always different and individual, we will additionally notify you of the results of the review by the email address associated with your account.”

Please help again, last time you helped, there was no message from tech support to my email.

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Account suspension Total complaints: 4557
Resolved Total complaints: 13125
Coverage Views: 209
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

An email has been sent to you in which you need to confirm that you have read the rules

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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Your account has been unlocked, and the funds are available for withdrawal.
The complaint has been resolved

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Casino Complaint

Complaint statistics against PokerDom Casino

Solved problems
388 from 392
Percentage solved
99 %
Avg complaint life time
5.9 дн.
Avg claim amount
$767.3
Casino Complaint

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Casino Complaint

Publication details

Parameters Posted on our site
Date added March 18, 2024 at 11:35 AM
Last revision March 19, 2024 at 9:02 AM
Views 209
Casino Complaint

Complaint Author

Parameters PokerDom Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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