RamenBet Casino: account blocked over someone else’s card for $203
Status
Rejected
Date
3/25/24, 12:35 PM
Complaint from BIZEGS19 to RamenBet Casino dated 3/25/24
BIZEGS19
They blocked my account on RamenBet, I got a bonus, completed the wagering, when I tried to withdraw they emailed me about the cancellation, saying the card belongs to another person, they asked me to send documents, I sent all the documents and then they blocked the account
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Discussion process (5)
Casino Complaint
Complaint statistics against RamenBet Casino
Solved problems
111 from 114
Percentage solved
97.4 %
Avg complaint life time
5.2 дн.
Avg claim amount
$648.7
Casino Complaint
Claims against RamenBet Casino
Unresolved
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My tot [...]
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 25, 2024 at 9:35 AM |
| Last revision | March 26, 2024 at 11:31 AM |
| Views | 263 |
Casino Complaint
Complaint Author
| Parameters | RamenBet Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
BIZEGS19
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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That’s right, you broke one of the strictest rules of the casino.
All payment systems everywhere must belong only to you…
A complaint has been filed with the casino
Hello, BIZEGS19!
We would like to inform you that during the verification of your account, based on the provided information, the Security Service recorded a violation of the casino rules. Because a third-party payment method was used for the deposit, and its owner was under 18 at the time of the deposit, access to the account has been blocked.
For further resolution of the refund issue, we ask you to contact the casino Support Service. We hope the matter can be resolved as quickly as possible and that there will be no further rule violations.
Thank you for contacting us.
Sincerely, Ramenbet.
Published: March 25, 2024
support won’t give me a clear answer
Published: March 26, 2024
BIZEGS19, at the moment we have already received the necessary information from you, so please wait for the processing of the request regarding the refund. Thank you in advance for your understanding.
The cardholder will be refunded the deposited amount. All winnings were forfeited for violation of the casino rules and for using someone else’s details + plus the card of a minor.
The complaint is rejected