Riobet Casino: I believe this casino's software is fake

Riobet Casino: I believe this casino's software is fake

Rejected
Disputed casino
Reason
Software fairness
Amount
$1000
Author
burnash
Status
Rejected
Date
3/25/24, 11:54 AM
Details Discussion Statistics Others Author

Complaint from burnash to Riobet Casino dated 3/25/24

burnash
burnash

Dear Latest, please look into this situation. I believe that all of this casino’s software is dishonest with its customers. 170 deposits without the slightest chance to play – true, there were small delays in the game but nothing more, about 100000 thousand was deposited and only back to zero. I believe that the platform of this casino operates and has full control over the players. Moreover, when launching a game the visuals can change. This is simply unacceptable. It’s not the first time I have already run into a casino from your ranking at such a high level. If you do not give an accurate and correct assessment of this situation then I think it’s simply not worth relying on your rankings. Why don’t you test one casino or another yourselves? I demand the return of this amount because I believe that all of this casino’s software is completely fake and can simply change during the game using its tools.

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Rejected Total complaints: 6081
Software fairness Total complaints: 254
Coverage Views: 414
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

You can check all game streams yourself, verifying the authenticity of the servers.
The complaint has been sent to the casino

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avatar-12764
Representative
Rank
6
Reputation
180
Publications
1 234
Subscribers
3
Registration
Mar 6, 2017

Hello. Holding an official license, we guarantee fair play only from official game providers. The providers, in turn, guarantee that casinos do not interfere with their games. The game’s outcome depends only on your luck.

Some facts about the online casino Riobet, speaking about the quality of the games:
1) All new releases appear at the moment of the official release.
2) If you open the page’s code inspector in HTML – you’ll see where the game comes from. It always comes from the official server of the game provider.
3) Netent games always come from casinomodule.com. Microgaming always comes from gameassists.co.uk. Similar evidence exists for other providers.
4) We could not use unofficial software while holding a government license.

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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint closed

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Casino Complaint

Complaint statistics against Riobet Casino

Solved problems
280 from 282
Percentage solved
99.3 %
Avg complaint life time
9.2 дн.
Avg claim amount
$1662.7
Casino Complaint

Claims against Riobet Casino

On the reaction of casino: 12 Hs
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$40
4 days ago
Hello. Once again, RioBet casino is delaying the crediting of funds to the account (deposit)  As usual, nothing,  except [...]
Resolved
Riobet Casino
Riobet Casino
Software glitches
Claim Amount:
$20
2 weeks ago
I took part in the Buddy Team tournament, which ran until 18:00 on 05.10.2026. According to the game session stats and t [...]
Resolved
Riobet Casino
Riobet Casino
Canceled payout
Claim Amount:
$15
4 weeks ago
They canceled the crypto payout, citing casino rules that you can only withdraw to the card the deposit was made from. A [...]
Resolved
Riobet Casino
Riobet Casino
Other casino complaints
Claim Amount:
$220
4 weeks ago
Hello. Here is the situation: the RIOBET casino ran the "SUMMER HEATWAVE" tournament from August 19 to 26. I took part a [...]
Resolved
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$85
1 month ago
Good afternoon. This casino drove me to a breakdown. This is the last time I made a deposit with them. I understand that [...]
Resolved
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$300
1 month ago
Hello! I've been playing on this site for a long time, but lately there have been major problems with topping up the bal [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added March 25, 2024 at 8:54 AM
Last revision April 22, 2024 at 4:05 PM
Views 414
Casino Complaint

Complaint Author

Parameters Riobet Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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