Starda Casino: my 2,000 RUB deposit hasn't been credited since 17.03.2024
Complaint from air212 to Starda Casino dated 3/18/24
On 17.03.24 I made a deposit at the casino through SPb to the Sberbank number provided, the deposit was not credited, in the payment system chat they asked for an operation receipt and told me to wait half an hour, I sent them the receipt, time passed they told me to wait until tomorrow, today they already tell me it will take several days! Seriously? Or maybe months? Why is it taking so long I can’t find out? Anyway, I’m asking for help to sort out this issue
Discussion process (4)
Complaint statistics against Starda Casino
Claims against Starda Casino
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 18, 2024 at 9:49 AM |
| Last revision | March 19, 2024 at 7:18 AM |
| Views | 397 |
Complaint Author
| Parameters | Starda Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
air212
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Complaint has been sent to the casino
Hello, dear player! Our financial department specialists have already sent a request to the payment system. The payment system’s response times are not regulated, as it is a separate organization. As a rule, this takes several business days. We guarantee that as soon as we receive information about the payment, the technical support specialists will immediately notify you by email.
Kind regards,
Starda Casino!
Thanks to Slava and casino support. The deposit has been credited. You can close the complaint.
Complaint resolved