Up-X Casino: withdrawal of 25,000 RUB requested on 12.04.2024 not received

Up-X Casino: withdrawal of 25,000 RUB requested on 12.04.2024 not received

Resolved
Disputed casino
Reason
Payout delay
Amount
$265.7
Author
players3o1o
Status
Resolved
Date
4/19/24, 2:06 PM
Details Discussion Statistics Others Author

Complaint from players3o1o to Up-X Casino dated 4/19/24

players3o1o
players3o1o

12.04.2024 at 15:52 MSK I requested a withdrawal of 25,000 RUB, 6 days have passed since the withdrawal was created, the funds have not been withdrawn, the stated processing time is up to 72 hours, more than 144 hours have already passed.
account id – 5703894
withdrawal id – 62115937

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Payout delay Total complaints: 5762
Resolved Total complaints: 13125
Coverage Views: 468
Casino Complaint

Discussion process (6)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint sent to the casino

0  
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avatar-54816
Complaint Author
Rank
2
Reputation
7
Publications
7
Subscribers
0
Registration
Apr 19, 2024

also, I’ve repeatedly contacted tech support

0  
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avatar-54816
Complaint Author
Rank
2
Reputation
7
Publications
7
Subscribers
0
Registration
Apr 19, 2024

Hello, why did the timer refresh?

0  
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avatar-38811
Representative
Rank
6
Reputation
151
Publications
996
Subscribers
4
Registration
Jan 16, 2023

Good afternoon!

After checking your gaming account, it turned out that the withdrawal was canceled by the payment system. In this case we recommend choosing a different method or providing other personal/payment details.

Regards, the UP-X team!

0  
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avatar-54816
Complaint Author
Rank
2
Reputation
7
Publications
7
Subscribers
0
Registration
Apr 19, 2024

thanks, problem solved

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint resolved

0  
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Casino Complaint

Complaint statistics against Up-X Casino

Solved problems
476 from 484
Percentage solved
98.3 %
Avg complaint life time
8.7 дн.
Avg claim amount
$4254.1
Casino Complaint

Claims against Up-X Casino

On the reaction of casino: 13 Hs
Up-X Casino
Up-X Casino
Canceled payout
Claim Amount:
$1200
4 days ago
Hello everyone, I ran into a problem, I haven't been able to withdraw funds for 2 days. I won 50k from $200, set it to w [...]
Rejected
Up-X Casino
Up-X Casino
Payout delay
Claim Amount:
$600
1 week ago
Good evening. They stopped processing withdrawals. The ID of the last withdrawal is 78477817. Support is not even trying [...]
Rejected
Up-X Casino
Up-X Casino
Account suspension
Claim Amount:
$93
1 week ago
I topped up my balance on Up-x, wagered the deposit, came out a little ahead, and decided to withdraw the money so I wou [...]
Closing
Up-X Casino
Up-X Casino
Account suspension
Claim Amount:
$7370
1 week ago
I have been playing on the Upx platform for a long time, my account was fully verified, and I have screenshots confirmin [...]
Resolved
Up-X Casino
Up-X Casino
Account suspension
Claim Amount:
$15000
2 weeks ago
Hello.   I demand that my UP-X casino account be blocked immediately and permanently, with a complete ban on [...]
On the reaction of casino: 68 Hs
Up-X Casino
Up-X Casino
Canceled payout
Claim Amount:
$8166.92
2 weeks ago
Hello! It's a pity I found out about you so late, but I hope you can help me, although, to be honest, I doubt it. The [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added April 19, 2024 at 11:06 AM
Last revision April 24, 2024 at 2:55 PM
Views 468
Casino Complaint

Complaint Author

Parameters Up-X Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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