Vavada Casino: I gave my phone to a friend, he opened an account, won and my balance was debited for 55,000 RUB

Vavada Casino: I gave my phone to a friend, he opened an account, won and my balance was debited for 55,000 RUB

Rejected
Disputed casino
Reason
Account suspension
Amount
$598.67
Author
Scarface15
Status
Rejected
Date
3/18/24, 1:28 PM
Details Discussion Statistics Others Author

Complaint from Scarface15 to Vavada Casino dated 3/18/24

Scarface15
Scarface15

Hello, on 16.03.24 we were hanging out at a hookah bar and decided to try our luck at that well-known casino promoted by popular bloggers. I gave my friend my phone, he registered, we deposited from an existing account, he plays slots and live roulette, wins 55k, requests a withdrawal – everything seemed fine, but no, the money didn’t arrive. After a while a payout arrives in the amount of the deposit and they block the account. Support comments that this is due to overlap with my main account. P.s. I doubt that if the deposit had been lost, anyone would have canceled the event and returned the money citing the reasons mentioned above.

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Account suspension Total complaints: 4557
Rejected Total complaints: 6081
Coverage Views: 190
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

You gave your friend the phone that already had your account on it, right?
Creating duplicate accounts is prohibited in practically every casino.
A complaint has been sent to the casino

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avatar-21462
Representative
Rank
7
Reputation
263
Publications
1 892
Subscribers
7
Registration
Nov 14, 2019

Hello, Scarface15! Duplicates are prohibited on our site by the rules and you agree to them when registering. When making a withdrawal, our specialists check accounts for overlaps, which were detected in your case.
Please remember this and do not create any more duplicate pages, otherwise all deposits and winnings will be withheld in favor of the casino.

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avatar-3519
Administrator
Rank
18
Reputation
2 858
Publications
64 614
Subscribers
113
Registration
Nov 14, 2015

Complaint rejected
Always play on your own devices and use YOUR payment methods.

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Casino Complaint

Complaint statistics against Vavada Casino

Solved problems
582 from 584
Percentage solved
99.7 %
Avg complaint life time
94.8 ч.
Avg claim amount
$714
Casino Complaint

Claims against Vavada Casino

On the reaction of player: 20 Hs
Vavada Casino
Vavada Casino
Other casino complaints
Claim Amount:
n/a
4 days ago
On October 13, I decided to play at the Vavada casino. I made a $334 deposit and then thought I'd check the license. The [...]
Resolved
Vavada Casino
Vavada Casino
Payout delay
Claim Amount:
$1000
2 weeks ago
Hello, I requested a withdrawal of 90,000 rubles by phone number, I gave my first name, last name, patronymic, and which [...]
Rejected
Vavada Casino
Vavada Casino
Other casino complaints
Claim Amount:
$66
2 weeks ago
Good day. A withdrawal refusal was recorded, VAVADA scammers! I will explain the gist without fluff, I made several depo [...]
Resolved
Vavada Casino
Vavada Casino
Payout delay
Claim Amount:
$210
3 weeks ago
Good afternoon, on 23.09.2026 I requested a withdrawal, today is the 27th and the money still has not arrived, I contact [...]
Rejected
Vavada Casino
Vavada Casino
Account suspension
Claim Amount:
$543
3 weeks ago
I want to file a complaint about the most insane casino in history. I signed up at Vavada, made a deposit, played slots, [...]
Resolved
Vavada Casino
Vavada Casino
Issues with refunds
Claim Amount:
$475
4 weeks ago
Hello, dear Vyacheslav, I ask you to review my request, on the Vavada site I made a withdrawal to the Altyn wallet, Alty [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added March 18, 2024 at 10:28 AM
Last revision March 18, 2024 at 12:43 PM
Views 190
Casino Complaint

Complaint Author

Parameters Vavada Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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