Vavada Casino: my deposit not credited again, they claim it was credited as $6
Reason
Deposit not credited
Amount
$6
Author
PLAYER9566
Status
Resolved
Date
3/15/24, 12:09 PM
Complaint from PLAYER9566 to Vavada Casino dated 3/15/24
PLAYER9566
This is the second time I’ve come across a deposit top-up not arriving, in chat they write that it was supposedly credited. But that’s not true.
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Discussion process (6)
Casino Complaint
Complaint statistics against Vavada Casino
Solved problems
582 from 584
Percentage solved
99.7 %
Avg complaint life time
94.8 ч.
Avg claim amount
$714
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 15, 2024 at 9:09 AM |
| Last revision | March 20, 2024 at 10:13 AM |
| Views | 297 |
Casino Complaint
Complaint Author
| Parameters | Vavada Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
PLAYER9566
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
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The complaint has been sent to the casino
Good afternoon
This deposit (for 600 rubles) was made on March 13 and credited on March 14. It has the status “Completed”, which means the payment was received. We also see that you placed bets with it on March 14. If you have another deposit that didn’t arrive, please send the payment receipt in that case.
Published: March 15, 2024
This is happening for the second time already. and you write that it’s been credited. but that’s not true, I got the amount wrong. 1 came through, the second still hasn’t. you always say everything is executed, but there was no credit. only the one that was wrong came through…. so I’m not surprised, because this is systematic for you. not only do you make you wait for a reply for days, and only supposedly later you write back that it’s been credited. scammers. I’ll be switching casinos
Published: March 15, 2024
According to the receipt you attached to this complaint (for 600 rubles) the deposit was credited on March 14 at 16:10 and bets were placed on March 14. In which amount did you make a mistake, please clarify?
Published: March 15, 2024
*time is given in MSK
Complaint resolved