Vulcan24 Club Casino: not paying out my 55,000 RUB since 01.03.2024

They won’t pay out my winnings. On March 1 I won 55,000 rubles, withdrawals of such amounts are up to 5 days. But after 5 days they requested a repeated verification of all the cards I used to top up the deposit, even those that failed to top up, meaning I didn’t top up with them. In the end I passed that verification successfully. Then they came up with something else: an account check for fraudulent activity. That has been going on for more than a week now. I write to support every day, but the answer is always the same, wait, an account check is underway, and when it finishes the money will arrive. But when exactly, and how long it will take, they won’t say. They write that the duration of the check is individual for each account. So now just sit and wait to see if my money will come. It’s a pity I didn’t know about your site earlier, then I would never have played at vulkan24. When asked about a license, they say they have one, but give no information about it. So there’s nowhere to complain.