Zooma Casino: $280 deposit never credited after registration
Reason
Deposit not credited
Amount
$280
Author
evanation11
Status
Resolved
Date
4/15/24, 11:03 AM
Complaint from evanation11 to Zooma Casino dated 4/15/24
evanation11
Registered, made a deposit via SPB. The payment went through, but it didn’t show up in the balance. After 15 minutes I contacted tech support. They answered to wait 2 hours. After 2 hours I wrote again asking when to expect the deposit. They just replied to wait.
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Discussion process (3)
Casino Complaint
Complaint statistics against Zooma Casino
Solved problems
80 from 80
Percentage solved
100 %
Avg complaint life time
17.1 дн.
Avg claim amount
$193.5
Casino Complaint
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 15, 2024 at 8:03 AM |
| Last revision | April 15, 2024 at 4:00 PM |
| Views | 427 |
Casino Complaint
Complaint Author
| Parameters | Zooma Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
evanation11
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint has been sent to the casino
Hello!
Dear user, we have checked the information and are pleased to inform you that your deposit was successfully credited on April 13 at 06:00 MSK. The corresponding screenshot of the credit is attached to this reply.
If you have any further questions, our prompt support team will be sure to help you!
Regards, ZOOMA.
Complaint resolved